Privacy Policy

1. Controller

The controller responsible for processing personal data on this website is:

myroom AG
Kiesweg 10
3904 Naters
Switzerland

Phone: +41 79 841 28 22
E-mail: info@myroom.ag

2. General Information

Protecting your personal data is important to us. We process your personal data confidentially and in accordance with the applicable Swiss Data Protection Act (DPA). Where applicable, we also comply with the provisions of the General Data Protection Regulation (GDPR).

This Privacy Policy explains what personal data we collect, why we process it, and what rights you have regarding your personal data.

3. Collection and Processing of Personal Data

We process personal data that you voluntarily provide to us, as well as technical data that is automatically collected when you visit our website.

This may include:

  • Name
  • Company (if provided)
  • Email address
  • Phone number
  • Billing and delivery address
  • Payment information (processed by the respective payment service provider)
  • Contents of your messages
  • IP address
  • Browser type
  • Operating system
  • Date and time of access
  • Technical usage data

4. Purpose of Data Processing

We process your personal data for the following purposes:

  • Responding to contact inquiries
  • Managing online bookings and room rentals
  • Administering your customer account
  • Processing orders placed through our online shop
  • Sending newsletters (with your consent)
  • Ensuring the functionality and security of our website
  • Complying with legal obligations

5. Contact Form

If you contact us via our contact form, the information you provide will be stored for the purpose of processing your request and any follow-up communication.

Your data will not be shared with third parties unless required by law or with your explicit consent.

6. Customer Account and Online Shop

To provide our customer account and online shop services, we process the personal data necessary to fulfil our contractual obligations.

This includes, in particular:

  • Contact details
  • Billing information
  • Orders and booking information
  • Payment information

Your data will be stored only for as long as necessary to fulfil the contract and comply with statutory retention obligations.

7. Newsletter

If you subscribe to our newsletter, we will use your email address exclusively for sending our newsletter.

You may withdraw your consent at any time by using the unsubscribe link included in every newsletter.

8. Cookies

Unsere Website verwendet Cookies.

Cookies helfen dabei, unsere Website technisch bereitzustellen und benutzerfreundlich zu gestalten. Sie können Ihren Browser so einstellen, dass Cookies blockiert oder gelöscht werden. Dies kann jedoch die Funktionalität einzelner Bereiche der Website einschränken.

9. Server Log Files

Whenever you visit our website, certain technical information is automatically recorded.

This includes, among other things:

  • IP address
  • Date and time of access
  • Browser type
  • Operating system
  • Pages visited
  • Referring URL

This information is used exclusively to ensure the security, stability, and proper operation of our website.

10. Embedded Content

YouTube

Some pages on our website contain embedded YouTube videos. When such content is accessed, personal data may be transmitted to YouTube or Google.

The processing of this data is governed by Google’s Privacy Policy.

Maps

Our website may include an integrated map service to display the location of our facilities. When the map is loaded, technical information, including your IP address, may be transmitted to the respective map service provider.

11. Social Media

Our website contains links to our Instagram and YouTube profiles.

By clicking on these links, you leave our website. The processing of personal data on these platforms is governed by the respective providers’ privacy policies.

12. Disclosure of Personal Data

We disclose personal data to third parties only where this is:

  • necessary for the performance of a contract;
  • required by law; or
  • based on your explicit consent.

13. Data Security

We implement appropriate technical and organisational measures to protect your personal data against loss, misuse, unauthorised access, alteration, or disclosure.

Our website uses SSL/TLS encryption to ensure secure data transmission.

14. Data Retention

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected or as required by applicable legal retention periods.

Once these periods have expired, the data will be deleted or anonymised.

15. Your Rights

Subject to applicable data protection laws, you have the following rights:

  • Right of access to your personal data
  • Right to rectification of inaccurate data
  • Right to erasure
  • Right to restrict processing
  • Right to object to certain processing activities
  • Right to data portability, where applicable

To exercise any of these rights, please contact us at any time.

16. Changes to this Privacy Policy

We reserve the right to amend this Privacy Policy at any time.

The version published on our website shall be the current and applicable version.